Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Hickory Center Dental, we believe a happy patient is our best referral. See what they have to say below!

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  • 5

    Daijah Hurte

      |   Google

    Absolutely love Dr. Smith! Every time I come everyone is so friendly from the start to end. Especially during this time in COVID, they have a really good system! Thanks for keeping us all safe! Highly recommend!

  • 5

    Amber Fleet

      |   Google

    Love my experience. Everything was super clean and they constantly cleaned their areas and tools during my appointment. I felt that I was viewed as an individual and all of my concerns were addressed. It felt like they cared and I didn’t feel any pain. I’ve found a new dentist

  • 5

    Amber Fleet

      |   Google

    Love my experience. Everything was super clean and they constantly cleaned their areas and tools during my appointment. I felt that I was viewed as an individual and all of my concerns were addressed. It felt like they cared and I didn’t feel any pain. I’ve found a new dentist

  • 5

    Al Jahani

      |   Google

    I had lots of work to be done and some very bad teeth that needed fixing. They worked and did a great job. Even when I was there. From open til close they were nice and accommodating.

  • 5

    John Totka

      |   Google

    My experience was great I walked in the first visit and had a plan to repair fractures and cavities same day.
    The financial office worked with me to repair my smile on the second visit.
    I have much more work needed at 55 years in age . I will say the staff and Doctors make you feel comfortable and explain everything along the way. Highly recommended by me!

    John Totka Frisco Texas

  • 5

    Echo 23

      |   Google

    This Dentistry clinic was wonderful. I had a emergency and they were able to get me in within 15 minutes. I’m a very hard patient to work with due to my gag reflex and they did a wonderful job. The assistant Bobbe did an amazing job keeping up with the doctor in every step of the way. I will definitely be taking my family here as well as recommending friends.

  • 5

    Taylor Harrington

      |   Google

    I had a lovely experience. Dr. Chandler is super sweet and made me feel comfortable. And then Bobbie is amazing. And then Jade at the front is super sweet as well. I have major anxiety about the dentist. And they for sure helped put that ease. For sure my new dentist from now on!

  • 5

    Alissa Fisher

      |   Google

    Clean and friendly ❤️ Appointments at convenient times

  • 5

    Amanda Baker

      |   Google

    Our experience was phenomenal! The staff is so curious and our dentist always explains things in great detail! My favorite hygienist is Claire! I will for sure request her every time!

  • 5

    William Robinette

      |   Google

    I had a wonderful experience with Dr. Chandler at Hickory Center Dental! When I arrived I was seen quickly and all my x-rays only took a couple minutes. The doctor and her assistant, Claire, showed me my pictures and x-rays and clearly explained the work I needed done. I got a thorough cleaning and will be back soon to complete the other work I need to address. I highly recommend this place to anyone looking for a great new dentist office! Thank you Dr. Chandler!

  • 5

    Tebone7

      |   Google

    All honesty, it was refreshing to have a nice dental experience. I waited a few days before writing a review to make sure all work done was in stone and had no issues with dental work performed. I think the thing that made me most satisfied with the experience is that even though I had some issues that needed to be addressed, I was able to get all work done and completed within a walk-in visit only having to wait a few minutes before being able to be served. So availability is definitely there.

    The other thing that definitely got my business is that the dental work seemed to be complete. In the sense that it doesn’t really feel like I’ve had work done as the parts of my tooth that had to be corrected were molded in a way that it feels like the tooth wasn’t even worked on (outside of the day that it was performed).

    The cleaning went very well and was done pretty diligently and was done pretty quickly, didn’t have really any discomfort during the process. An added benefit is the customized whitening tray you get while using their service, normally a general tray is what comes in a box feels generic, but having your teeth molded to ensure the whitening gel fits your teeth wholly is a lot higher quality feel as well as result.

    Needless to say I’m pretty happy with my experience with them and honestly can’t wait to come back in the coming months for my next cleaning and eval.

  • 5

    Cory Fergesen

      |   Google

    Dr. Chandler was absolutely wonderful. She explained everything so thoroughly, I felt very comfortable in the chair. The staff was very welcoming when I came in, very professional always smiling. Happy to say this will be my home dentist from now on. Highly recommend (:

  • 5

    Winfield Dixon

      |   Google

    My dentist was very professional and took good care of me.

  • 5

    Michael Callahan

      |   Google

    Everytime I call them, right off the bat, Kylie is the GOAT. She’s basically the Tom Brady of secretaries. So sweet and always in a good mood.
    Then the sweetest assistant, Claire, calls me up and takes care of my dental needs along with the super knowledgeable, Dr. Chandler.
    Honestly, this trio combo that y’all have there is fantastic.
    I used to dread going to the dentist, but even when they have a whole hand in your mouth, 6 tools in or around your mouth, and are drilling your teeth, they still make me smile and laugh.

  • 5

    Bethany Emrick

      |   Google

    The office is neat, clean, and beautiful. The tv’s in the patient rooms are a nice touch to make the appointment more enjoyable. The staff are patience, thorough, and kind. They were always willing to stop as often as I like so I could be at peace during the appointment.

  • 5

    Kelly Gillette

      |   Google

    HCD is the best dental office I’ve ever been to. They have always taken great care of my teeth, and the staff is very personable, welcoming, and understanding. Dr. Chandler is phenomenal and always takes her time making sure I’m comfortable and does an amazing job of explaining exactly what she’s going to do in simple terms without making me feel stupid. I HIGHLY recommend making HCD your go-to dental office!

  • 5

    David García

      |   Google

    The Doctor there is great, the team is great, get their metro insurance, don’t bother with BCBS, the service is very good, xrays, pictures, visual inspection, cleaning, deep cleaning if needed etc.

  • 5

    Joshua Dyke

      |   Google

    Hickory Center Dental is very wonderful! I feel happy and comfortable at my appointments. The staff is very professional. They know what they are doing. The staff also makes me feel like I’m a amazing person. I definitely recommend Hickory Center Dental.

  • 4

    Carissa Ledesma

      |   Google

    Everyone is friendly, informative and efficient. The Dr is very personable and is mindful about being gentle and considerate. Highly recommend!

  • 5

    Leela Dias

      |   Google

    Friendly, polite and helpful front office. Good service too. Try them out

  • 5

    Bekim Kolenovic

      |   Google

    Kaylie at the front desk is the best !

  • 5

    Kenny Izquierdo

      |  

    Everyone is friendly, and professional. They presented the facts of my dental needs, without any kind of pressure to get things done. I will be going back again to get the services done. �

  • 5

    Marie Holland

      |   Google

    Who ever put this team together deserves a Global health award!!! I felt like every single person in this office truly care about me! Everyone is happy and overly welcoming!!! If you want a office that’s going to go out their way to make sure your Happy, Healthy, and satisfied. You just clicked the right-one baby! The energy in this office is amazing!!

    Dr. Ej , Karen, Britteny, Melody, Kisha you guys are the real MVPs. Thank you for everything!!!

  • 5

    Jlyne Hanback

      |   Google

    I took my son to Hickory Center Dental after calling them the day before about his tooth that he had cracked on Christmas Day. They not only got him in one day later for an in-depth procedure, they also took the time needed to address the other concerns that they found with his teeth that might not have been discovered had they not been thorough in their examination. Also, since my son had not eaten before the procedure, they told him to go eat something and come back so that he would not have an empty stomach afterward with no ability to eat solid food for a while! My son greatly appreciated this! They held the room for him to go eat at his leisure, then started on his root canals when he returned.

    This dental office accepts so many different insurance plans and also savings plans. If you don’t have dental insurance, I highly suggest getting the Aetna Vital Savings plan for less than $15/monthly as this office accepts it. The savings plan greatly reduces the cost of the services. Not only do they accept many different insurance and savings plans, they also work with you to create a payment plan that is right for you – no credit needed. They truly do their best to help you get the dental care that you need in an affordable manner.

    The receptionists are fantastic and very helpful. When you leave this business, you feel as though you are part of a “family”. There was not a long wait to be seen and the paperwork upon arrival was very minimal. The receptionist works hard to verify your insurance/savings plan coverages and give you the lowest possible cost.

    The dentist was very visual, meaning she would allow me to look at the work that she was doing on my son’s teeth and explained everything as she went. She showed me the x-rays and then how they corresponded to the teeth themselves, allowing me to gain perspective from her point of view on the procedures. She also was understanding about the fact that my son requires more anesthesia than most patients and there were no extra fees for the additional medications given. The dentist that my son had was Dr. Ilokwu; she is taking the place of another dentist who is out on maternity leave, but we will definitely continue coming back to Hickory Center Dental.

    The dentist herself called back the next day (on a weekend!) to check on my son to make sure he was feeling alright and that he wasn’t in any pain.

    I cannot speak highly enough about our experience with this dental office. No one typically enjoys going to the dentist, so to have an exceptional experience like ours is refreshing and encouraging!

  • 5

    Olivia Mitchell

      |   Google

    Super friendly staff, it’s clear that they are very good at what they do. They were very gentle and helped me to understand exactly what they were doing and how much it would cost so there were no surprises. There wasn’t a long wait and they had TVs so you can pick what you want to watch during the procedure. Love this place!

  • 5

    Michael Payne

      |   Google

    This office is THE BEST in dentistry care. Everyone, and I mean everyone there are compassionate in their work. They are extremely courteous and cheerful all the time. They put you at ease and my fear of dentists flys out the window. In my 64 years of living, I have finally found a great dentist office! I think that you won’t be disappointed at all. I wasn’t!!!

  • 5

    Kattyc981

      |   Google

    I had a great experience here. Love this dentist. They were good, kind and prompt on everything I needed done. They kept in touch with me after a big procedure to make sure I was doing ok. I recommend this place highly 😀
    I had my cleaning done here too and was great. Not sure what the “they don’t know what the they are doing” comments are all about 🤔
    Happy customer here.

  • 5

    Dallassav

      |   Google

    Dr Dawood and Karen are a great combo. Gentle, nice and great personalities. Good people!!

  • 5

    Chance Sanford

      |   Google

    Awesome service and staff!!

  • 5

    Jennifer Gonzales

      |   Google

    I just moved to Frisco less than a year ago and have been searching for all new doctors, beginning with a dentist. This afternoon I had my first appointment with Dr. Lee and was thrilled with her knowledge, the technology used to go over my dental hygiene, and the care plan laid out prior to leaving. All of the staff was extremely kind and helpful. The office itself was very clean and sterile. I’m so glad I made Dr. Lee the first of my choices. I’m very, very pleased with my first experience and will recommend her to anyone!

  • 5

    Connie Rumage

      |   Google

    I just love this office! Dr. Lee is so sweet and caring! The staff are so helpful and make you feel so comfortable. This is a new Office for me and I will be going back and I will tell everyone this is the office they should go to. Your the best Dr. Lee and the staff of Hickory Center Dental!

  • 5

    Alvin Mott

      |   Google

    Everyone at this location was awesome. Great people skills, great with kids a no surprises when the bill comes.

  • 5

    Karen Gonzalez

      |   Google

    Such a great Office, friendly staff and they always take care of their Guest. I have had my teeth cleaned and had treatment completed as well. Highly recommend
    Come visit the best Dentist ever Dr. James, she is awesome!!! .

  • 5

    Leetricia Roberson

      |   Google

    I fell in love with this dental office. I was a new patient on the verge of a huge dental anxiety attack, in other words (COWARD)! From the welcoming voice over the phone when making my first appointment, to the friendly and reassuring staff at the front desk, the dental assistants and Dr. James whom i found to be gentle and thorough. My whole experience was 5 star and i will be recommending this office to all my family and friends.

  • 5

    Ladania Norton

      |   Google

    Just moved to the area and found the best at Hickory Center Dental. The doctors and staff are very professional, friendly and kind. Thank you for making this an easy change for me!!

  • 5

    Jasmine Hunter

      |   Google

    The facility looks great, the front staff is amazing and Dr. Lee was very sweet and educated me on all of my treatment and got it done in a timely manner and I especially love the free whitening for life that they offer!

  • 5

    Blzr

      |   Google

    I had the best experience here, everyone was so happy and kind to me. The doctor took her time when she was cleaning my teeth and my teeth felt sqeaky clean! I would highly recommend this office to anyone they really care about you. I really enjoyed my experience here. Thank you Hickory Center Dental.

  • 5

    Swati Lemoing

      |   Google

    My experience with Hickory Center Dental was one to remember! You will find here wonderful staff with a great attitude, great dentistry and state of the art and clean facility! I am nervous about visiting the dentist to even get a cleaning, but the moment you step in the door you feel relaxed! Thanks to the wonderful team at Hickory Center Dental! They definitely have expertise with treatments like Invisalign and I would highly recommend this place.

  • 5

    Ramone Roberson

      |   Google

    I highly highly highly recommend Hickory Center Dental!!! From the front staff Swati and Melody to the lovely assistant Karen! I have not been to the dentist in many years and now I have found my dental home for many years to come! Dr James is absolutely phenomenal and thorough with explaining all the treatment I needed and I felt as if I was in great hands with her! I stayed for same day treatment and I was in and out in no time! Beautiful facility with beautiful people and I have never been more excited to go to a dental office because they make it feel like home! 5 stars!

  • 5

    Rahul Manepalli

      |   Google

    This is by far the best dentist’s office our family has ever been to. Right from the front desk to the dentist chair, its smiles all the way. Very welcoming staff, and very knowlegeable docs that are very patient to answer all our questions. Our Sons braces episode went very well, and I would recommend this facility for all dental office needs