East Frisco Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

We know word-of-mouth recommendations are very valuable. Our patients have shared their experiences at Hickory Center Dental below.

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  • 5.0

    D J.

    February 23, 2020 | From: Yelp

    I’m not a fan of the dentist office. Hickory street dental is gentle and provides a first class service. Dr Smith maybe one of the best young dentist in the…
  • 5.0

    Al J.

    January 23, 2020 | From: Google

    I had lots of work to be done and some very bad teeth that needed fixing. They worked and did a great job. Even when I was there. From open til close they were nice and accommodating.
  • 5.0

    John T.

    December 11, 2019 | From: Google

    My experience was great I walked in the first visit and had a plan to repair fractures and cavities same day. The financial office worked with me to repair my smile on the second visit. I have much more work needed at 55 years in age . I will say the staff and Doctors make you feel comfortable and explain everything along the way. Highly recommended by me! John Totka Frisco Texas
  • 5.0

    Echo 2.

    September 18, 2019 | From: Google

    This Dentistry clinic was wonderful. I had a emergency and they were able to get me in within 15 minutes. I’m a very hard patient to work with due to my gag reflex and they did a wonderful job. The assistant Bobbe did an amazing job keeping up with the doctor in every step of the way. I will definitely be taking my family here as well as recommending friends.
  • 5.0

    Taylor H.

    September 12, 2019 | From: Google

    I had a lovely experience. Dr. Chandler is super sweet and made me feel comfortable. And then Bobbie is amazing. And then Jade at the front is super sweet as well. I have major anxiety about the dentist. And they for sure helped put that ease. For sure my new dentist from now on!
  • 5.0

    Alissa F.

    August 21, 2019 | From: Google

    Clean and friendly ❤️ Appointments at convenient times
  • 5.0

    Amanda B.

    June 07, 2019 | From: Google

    Our experience was phenomenal! The staff is so curious and our dentist always explains things in great detail! My favorite hygienist is Claire! I will for sure request her every time!
  • 5.0

    William R.

    June 05, 2019 | From: Google

    I had a wonderful experience with Dr. Chandler at Hickory Center Dental! When I arrived I was seen quickly and all my x-rays only took a couple minutes. The doctor and her assistant, Claire, showed me my pictures and x-rays and clearly explained the work I needed done. I got a thorough cleaning and will be back soon to complete the other work I need to address. I highly recommend this place to anyone looking for a great new dentist office! Thank you Dr. Chandler!
  • 5.0

    Marie H.

    January 19, 2018 | From: Google

    Who ever put this team together deserves a Global health award!!! I felt like every single person in this office truly care about me! Everyone is happy and overly welcoming!!! If you want a office that’s going to go out their way to make sure your Happy, Healthy, and satisfied. You just clicked the right-one baby! The energy in this office is amazing!! Dr. Ej , Karen, Britteny, Melody, Kisha you guys are the real MVPs. Thank you for everything!!!
  • 5.0

    Blake S.

    January 12, 2018 | From: Yelp

    Update: they got me in ASAP and fixed the issue at no cost to me. They were ready to take care of the issue and took care of it in a timely manner.
  • 5.0

    Jlyne H.

    January 06, 2018 | From: Yelp

    I took my son to Hickory Center Dental after calling them the day before about his tooth that he had cracked on Christmas Day. They not only got him in one day later for an in-depth procedure, they also took the time needed to address the other concerns that they found with his teeth that might not have been discovered had they not been thorough in their examination. Also, since my son had not eaten before the procedure, they told him to go eat something and come back so that he would not have an empty stomach afterward with no ability to eat solid food for a while! My son greatly appreciated this! They held the room for him to go eat at his leisure, then started on his root canals when he returned. This dental office accepts so many different insurance plans and also savings plans. If you don’t have dental insurance, I highly suggest getting the Aetna Vital Savings plan for less than $15/monthly as this office accepts it. The savings plan greatly reduces the cost of the services. Not only do they accept many different insurance and savings plans, they also work with you to create a payment plan that is right for you – no credit needed. They truly do their best to help you get the dental care that you need in an affordable manner. The receptionists are fantastic and very helpful. When you leave this business, you feel as though you are part of a “family”. There was not a long wait to be seen and the paperwork upon arrival was very minimal. The receptionist works hard to verify your insurance/savings plan coverages and give you the lowest possible cost. The dentist was very visual, meaning she would allow me to look at the work that she was doing on my son’s teeth and explained everything as she went. She showed me the X-rays and then how they corresponded to the teeth themselves, allowing me to gain perspective from her point of view on the procedures. She also was understanding about the fact that my son requires more anesthesia than most patients and there were no extra fees for the additional medications given. The dentist that my son had was Dr. Ilokwu; she is taking the place of another dentist who is out on maternity leave, but we will definitely continue coming back to Hickory Center Dental. The dentist herself called back the next day (on a weekend!) to check on my son to make sure he was feeling alright and that he wasn’t in any pain. I cannot speak highly enough about our experience with this dental office. No one typically enjoys going to the dentist, so to have an exceptional experience like ours is refreshing and encouraging!
  • 5.0

    Tracy P.

    November 28, 2017 | From: Yelp

    I went to Hickory Center Dental when a filling fell out. It was the day before I was leaving for an extended vacation. They were so helpful and worked me right in that very day! I was so impressed with the customer service being I was a new patient. I arrived early and thought I’d have a ton of paperwork to complete and was again so impressed by the small amount that I was quickly able to do and she even got me back early in the chair. The staff was so nice and very professional. They have earned a new customer for life. I highly recommend going if you’re looking for a kind, efficient and excellent dentist!
  • 5.0

    C C.

    September 05, 2017 | From: Yelp

    I can’t express enough how happy we were to see the changes that had taken place. The staff was all new and polite, kind & caring. The procedures were handled with concern and care. I had the most thorough cleaning I’ve ever had! I also had some fillings that needed done and those to were handled with care! The Dentist was extremely knowledgeable and showed concern regarding my issues. The front staff were polite and handled everything with ease! To the staff at Hickory Center Dental…..Thank you!
  • 5.0

    Carolina A.

    August 31, 2017 | From: Yelp

    Amazing dental practice, my family and I joined the practice a year ago, we appreciate their sweet, professional warm welcoming demeanor. We highly recommend this practice! Dr. Amber, Hygienist Rick, and the entire office staff are the best!
  • 5.0

    Krystin L.

    August 17, 2017 | From: Yelp

    The office is conveniently located. The lobby area is very clean and nicely decorated. The staff was very friendly and helpful. Service was prompt. The assistant and Dr. Dawood took the time to explain everything and answered any questions. My appt was quick and easy. I would highly recommend!
  • 5.0

    Van L.

    June 08, 2016 | From: Yelp

    Dr. Masih was wonderful. I went in for a filling and was not looking forward to it. The whole procedure wasn’t as bad as I thought it would be. Dr. Masih and her staff were very friendly and professional. She spoke to me on a personal level and I really enjoyed that trait about her. I believe I have found my go-to dentist.
  • 5.0

    J.R. M.

    February 11, 2016 | From: Yelp

    I’m posting this review after being a customer and my children being patients for a year now. We have been coming to Hickory Dental for more than a year now. Their staff is trained at the front to treat every client with amazing attitudes… Much better than stuffy medical office attitudes you sometimes see at other places. This place doesnt have a little glass door to close on you like other places do. Two of our children needed braces last year. They set us up with an affordable monthly payment plan which took all the fears of expensive orthodontics work and put it into an understandable monthly setup which we paid as the treatments and adjustments were performed. Additionally, the orthodontics techs in the back have a “can do” and “happy to be working” approach you don’t always find. Lastly, my kiddos have little to no fear because of the approaches taken to make them feel relaxed. I recommend this facility to anyone!
  • 5.0

    Anthony H.

    September 04, 2015 | From: Yelp

    Wow!!! That’s how I felt after I left Hickory Dental. From my first contact with the reception desk, and throughout my visit. The entire staff was cordial, professional and really likable. The dentist explained everything upfront and during the process…loved the results! Glad I found a gem of a dentist in Frisco!
  • 5.0

    Nev D.

    December 05, 2014 | From: Yelp

    One of the best experiences I have had in all the years of me going to a dentist. The staff is super friendly and really genuinely care about you and the dentist is amazing. Dr.Merchant really took his time in each of my appointments to explain everything that he was going to do as well as answer all of the million questions I had regarding my procedure. I am terrified of getting shots so his assistant really calmed me down while he was giving me the numbing shots. After the first appointment, he was available each time I called to ask a question. This had been the most pain free hassle free root canal & crown appointments I have had to go through (I have had a few). I am so happy I finally found an office that I can go to for the rest of the work I have and will have in the future. I definitely definitely recommend Dr.Merchant and his staff for whatever you have to get done with your teeth!